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The virtual reference desk
creating a reference future
By Lankes, R. David & Abels, Eileen G. & White, Marilyn Domas & Haque, Saira N.
- ISBN
- 978-1-55570-555-8
- Publisher
- New York : Neal-Schuman Publishers, c2006.
REVIEWS
Library Journal
Reviewed on July 15, 2006
Edited by the director of the Information Institute of Syracuse, among others, this book is based on the proceedings of the fifth annual Virtual Reference Desk (VRD) conference held in Syracuse, NY. Contributors have updated their conference papers as chapters, divided into four main themes: chat reference, training and st...Log In or Sign Up to Read More
