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Library Journal
Reviewed on October 1, 2001
Public and school librarians will appreciate this learn-by-example guide that takes a customer service approach to serving young adults. Less comprehensive than Jones's Connecting Young Adults and Libraries (Neal-Schuman, 1998), this title nevertheless provides a solid foundation and some practical ideas for improving YA services. After an impassioned introduction by Mary Kay Chelton, YA guru Jones begins the book with a guided visualization to encourage readers to recall what it was like to be an adolescent. Shoemaker (library media specialist, South East Junior High, Iowa City, and editor of Neal-Schuman's "...Log In or Sign Up to Read More