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Library Journal
Reviewed on June 1, 1994
True or false? Managers have no shortage of information in this information age. Buying an American car keeps jobs in America. Accurate service 99 percent of the time is exceptional. As Denton (Managing Service, McGraw, 1992) and Boyd (Individual Commitment & Organizational Change, Greenwood, 1992) point out, all these statements are false. The authors, both professors at Southwest Missouri State University, ha...Log In or Sign Up to Read More