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Library Journal
Reviewed on October 15, 2005
This brief but timely volume provides much-needed advice and insight into improving quality in American business practices. Chowdhury (CEO, ASI Consulting Group; The Power of Six Sigma ) offers a parable in which the manager of an ice cream manufacturing company learns from a successful grocery retailer how success is achieved. Through a fascinating dialog between the two men, readers ...Log In or Sign Up to Read More