Bookverdict.com

Berman (innovations manager, San Jose P.L.) argues that public libraries underserve community members who lack technology literacy and cannot attend the library. The solution? Technology outreach, which is not merely introducing patrons to new devices but teaching creative thinking and problem solving. Berman proposes using design-thinking techniques, comprised of identifying outcomes, meeting stakeholders, brainstorming, prototyping and evaluating, emphasizing mul...Log In or Sign Up to Read More