Frictionless: Why the Future of Everything Will Be Fast, Fluid, and Made Just for You

By Lemieux, Christiane & Duff McDonald

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ISBN
9780062893673
Publisher
Harper Business


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Library Journal

Reviewed on April 1, 2020  |  Business & Economics

What will the next wave of successful start-up businesses have in common? According to Lemieux (Undecorate, The Finer Things) and McDonald (The Golden Passport) it's that they will deliver what they have promised (whatever that may be) without monopolizing any of their customers' preciously guarded free time. To be "frictionless," any given business transaction must seem to be effortless and instant and the start-ups that will flourish ...Log In or Sign Up to Read More

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