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Library Journal
Reviewed on June 15, 1997
In 1947, "Made in Japan" suggested cheap trinkets. Today, Americans feel exactly the opposite about this phrase, owing in no small part to its influence in the work of Joseph M. Juran. Born in 1904, Juran has an extraordinary intensity, and his prescience about quality has established worldwide respect for his consulting, teaching, and especially writing. Butman, coautho...Log In or Sign Up to Read More